Frequently Asked Questions

Q. How long will it take to setup my account?
A. Accounts are setup instantly after you have signed up and the payment is made. You will be e-mailed all your account information within minutes. If you are a purchasing a .ie domain name, this may take a little longer to regester the domain name with the IEDR.

Q. Do you offer a moneyback guarantee?
A. Yes. We have a 30 day money back guarantee!

Q. What is your uptime guarantee?
A. We have a 99.9%+ uptime guarantee, or your money back.

Q. Are there any hidden costs, or setup fees?
A. There are no hidden costs. When paying monthly there is a small once off setup charge of €3.95.

Q. What methods do you accept for payment?
A. We currently accept Visa and MasterCard via PayPal. No PayPal account is required and we do not store your credit card information.

Q: How long does it take before my domain is propagated and active?
A: It can take between 24 - 72 hours to propagate.

Q: How can I view my site when my domain is still propagating?
A: You'll be given the link in your welcome email after signup.

Q. What are our Nameservers

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